Where Does Your Company Stand In The Demand Planning Spectrum?
Planning is about the future. Although historical demand is a good starting point, it is important to have a forward looking view -
1. Customer level detailed view is critical for the short-term plan that spans the next thirteen weeks. Planning has to be bottom-up driven by intelligence coming from the market place and customer actions.
2. Product Level view is important for medium to long-term planning. This may be more than just data driven from the detailed level. Several possible scenarios of demand and supply have to be deliberated in the Long-term window spanning the next 18 months to two years. (these numbers could change by industry - a quick service restaurant that we consulted for has a one week short-term view and three month strategic view).
So what is the mid-term horizon?
The sweet spot that marries the Customer view and Product view so there is a dialogue and alignment on the plan.
In many client cases, we have observed either a heavy focus on the Customer view - leading to demand myopia or a top-down marketing domination which leads to forecasts not grounded on realities.
You may want to examine your planning process to see where does your company stand in this spectrum.
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